Service & Warranty | L'Chef - We are Bosch Mixers, NutriMill Grain Mills, L'Equip Juicers & Dehydrators, & Bamix Immersion Blenders

warranty

General Warranty Information

BOSCH Kitchen Center warrants its products to be free from manufacturing defects in materials and workmanship. You are expected to read and follow the instructions in the accompanying owner’s manual before using this product to best ensure the proper operation and durability of this product during the warranty period.

The BOSCH Kitchen Center’s warranty DOES NOT cover:

Normal wear and tear from designed use.

Damage resulting from misuse, accident, shipping, commercial use, neglect, incidental or consequential damages, or from damage caused by any foreign objects.

Handling, cleaning, or other incidental fees associated with shipping or repairing your product.

These products contain no user serviceable parts. Any attempt to repair your product(s) will
void the warranty.

Who is covered?

This warranty applies only to the original noncommercial purchaser, and is nontransferable. Since an unauthorized dealer is an original purchaser, the warranty does not apply when consumers purchase product(s) from unauthorized dealers.

What We Do

When the product is received, (within the stated warranty period), we will inspect it for defects. If it is determined to be defective, we will repair or replace it, at its sole option. We will replace defective products with a comparable model at our discretion. BOSCH Kitchen Center will not refund the purchase price or provide any other remedy. For all warranty related issues you MUST first contact the customer service department at 800.692.6724 or email at service@boschkitchencenters.com. We will provide authorization to complete the warranty process. (Note: if warranty work is authorized within 90 days of purchase date we may send you a pre-paid shipping tag to cover the costs of shipping.)

To have warranty work completed you MUST:

Package the product securely in appropriate packing material.

Include a copy of your original purchase receipt. (Your warranty cannot be processed without it.)

Fill out the Request for Service form and include it with your shipment. Download Form Here

Pay to have the item shipped to BOSCH Kitchen Center Warranty Department (except as noted above).

Ship the product to BOSCH Kitchen Center Warranty Department at:

4196 South 950 East
St George, UT 84790

Your warranty also includes free return shipping for defective products, after the warranty work is complete.

Product Warranties